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Property Management Process

The process of ParkTrent Property Management is specified in a series of stages:

Sale Handover
After settlement of an investment property purchase, our ParkTrent Real Estate and ParkTrent Properties colleagues will refer the property to ParkTrent Property Management, provided the investor requests this. We then hold a meeting with the investor to learn of any specific requirements. At this meeting, we outline our services, outline our fee structure and answer any questions.  After the contract is formalised, we will then begin marketing the property and start a tenant search.

Tenant Search & Tenant Screening
Searching for tenants begins immediately after the formalising of a property management agreement with the investor. We first consult our database of registered tenants seeking accommodation. As well as this, we will also begin placing the property on the general market through various channels such as print & online advertising, mail drops, etc. These methods depend upon the investor's agreement.

After identifying potential tenants, our team of Property Managers will carry out extensive background checks to ensure that the tenants are able to pay the rent on time and that they will satisfactorily maintain the property. In addition, we will negotiate the best possible rent for the property and gain approval from the landlord before an agreement is made.

Property Maintenance

After the tenant moves in, our Property Management team will carry out regular maintenance checks on the property, coordinate rental payments, and take care of any necessary repairs. The landlord will not need to contact the tenant or deal with any problems or repairs.

Financial Reporting

Throughout the period of management and maintenance of a property, we keep up to date financial records of all costs consented by the landlord and deliver them to the landlord on a regular basis. They are always ready for the landlord to use in preparing tax returns, in monitoring the investment and in maximising investment property returns.

If you would like more information, please contact our Customer Service and Sales team on 1800 652 224 or email contact@parktrent.com.au